“As CEO of one of the largest radiology
groups in Central New York, I have now been working with MMRI
for over 9 years. We still receive the same quality billing work
from MMRI that we did from the first day of our partnership. MMRI
has given me a billing team of seasoned professionals who keep
up-to-date on radiology issues and meet with me regularly to review
our account. They are extremely thorough in their billing efforts
and I feel as if they are located just down the hall. I appreciate
all they do for us and continue to be impressed with their medical
billing and coding knowledge, as well as their determination to
go after every last dollar for our group”.
Mary Ann Drumm, C.E.O.
Crouse Radiology Associates
Syracuse, NY
“MMRI is timely and on top of things…very
aggressive, a well oiled machine. They are professional, service
oriented, accommodating and easy to work with. The group is willing
to travel anytime for face-to-face meetings and is in communication
by phone or email daily. A burden has been lifted off my shoulders”.
Michael Morrissey , M.D.
Warren Anesthesiologists, PC
Glens Falls, NY
"For many years, our 28 provider Anesthesiology
practice utilized an internal billing process provided by our
multispecialty group. As the complexity of everyone’s billing
increased, the billing service encountered difficulties keeping
up with the relentless pace of change in each specialty. We needed
a higher level of expertise in Anesthesiology charging, billing,
and compliance for our practice to remain successful in today's
environment. After an extensive search process, we engaged Medical
Management Resources Inc. (MMRI) in Syracuse, New York as our
new billing service. From the first day, it was clear that we
had found a valuable business partner whose primary interest was
servicing our billing needs. The transition from our old system
to MMRI was remarkably smooth and error free. Scope, availability
and timeliness of reports gave us invaluable perspective on our
internal business dynamics and our process for charge capture.
The cleanliness of our submitted claims improved almost overnight
and our denial rate fell significantly. Our MMRI representatives
have been consistently open and helpful. They are always abreast
of changes in coding, reimbursement, and documentation required
to support our billing activity. Best of all, in a short time
our collection rate and our days in accounts receivable both moved
into the MGMA best practice range. We are pleased and impressed,
to say the least."
Roger S. Mecca, M.D.
Chairman, Anesthesiology
Danbury Hospital
Danbury, CT
"Our experience with Medical Management Resources, Inc. has been a very positive one. We were leaving a hospital-based account to start a private practice. This was a new experience for us and we were not familiar with all the necessary steps involved in setting up a new office. They transitioned our data and set up our new account. One service that was very attractive to us was the package of credentialing and billing together. They took care of all of our enrollment requirements, making sure that our information was updated and correct with the insurance companies and the state. MMRI coordinated and organized everything to fit our needs. And even though we are located in New York City and they are in Syracuse, we have no problems connecting to each other. Today, everything is running smoothly and we are very pleased with the results."
Brina Maldonado, M.D.
Spring OB/GYN
New York, NY
"I am the chairman of a large, 20 provider,
group in Upstate NY. We had done all of our billing in-house for
over 20 years. With all the regulations that have developed, and
the complexity of the billing process we felt we were not doing
an adequate job. Furthermore, a billing audit revealed we were
not doing our billing efficiently. We terminated our employees
and out-sourced our billing to a company, MMRI from Syracuse,
NY. In the past year that we have used their services, we have
been very pleased. They are very efficient, quick to respond to
us, provide more information that I could possibly use and most
important have increased our collections. We feel very confident
that they are doing all they possibly can to collect our revenues.
In this day and age it pays to go with the professionals who know
how to submit claims properly, abide by all government regulations
and increase collections to the maximum."
Michael Trociuk, M.D.
Sunset Anesthesia Associates
Utica, NY
"I believe that by partnering with MMRI to manage key business components of my practice, I have gained invaluable in-house expertise in both accounts receivable and general business management. It just did not make good sense to me to reinvent the wheel, especially when I wanted to concentrate on doing what I knew and loved best - delivering quality patient care."
John Poggi, M.D.
North Country Oncology-Hematology, P.C.
Watertown, NY
"MMRI provided immediate support that
resulted in no delay in receivables. This was the first time we
went from being individuals in private practice and/or hospital
employees to a group practice. MMRI rapidly processed our insurance
credentialing applications and was able to obtain provider ID
numbers and all necessary information so we could be billing and
get revenue in the door.
My phone conversations with Tom Bouvia, Senior Account Manager, and other members of the MMRI billing team made the distance between our offices invisible. All questions were promptly and succinctly answered."
Vito Potenza, M.D.
Westside Anesthesia Associates of Rochester
Rochester, NY
"MMRI has made the investment in building the management resources required by today's physicians in a dynamic marketplace. I may not interact with all team members on a daily basis, but I know that when I, or a member of the group, have a question or need for assistance with issues such as managed care contract negotiations, I can count on MMRI to provide timely, accurate information. I also take comfort in knowing that there are several sets of eyes analyzing my accounts receivable on a routine basis."
Michael Duffy, M.D.
Treasurer
CNY Anesthesia, P.C.
Syracuse, NY
